How to Research Your Broker- What is a CRD ?

FINRA Broker Check

What is the CRD? How it can help you research your broker

One of the biggest mistakes we have witnessed over the years is when unsuspecting individuals entrust their life savings over to stock brokers and brokerage firms who, at the very moment this new account is receive, have an extensive history of regulatory problems and customer complaints. The brokerage industry is very tolerant and as surprising as it may be to you, it is not uncommon for brokers and their firms to have paid out large (sometimes six figures or higher) settlements for customer related complaints over the years preceding the day you are getting ready to entrust them with your life savings.

Presently there is no regulatory requirement that potential customers be provided with a copy of a broker’s CRD, however you can easily access these valuable records by visiting the BrokerCheck website on the FINRA homepage.

FINRA requires that each broker maintain records, available to the public, that disclose the employment, disciplinary and customer complaint history of that broker as well as the brokerage firm. While we are happy to obtain these records for you upon your request, you are free to obtain the report on any broker (called a CRD) by visiting the BrokerCheck section of the FINRA website.

This is the first step we take at the office in looking at any case. Many times we have had clients tell us that they never would have entrusted the subject broker with their life savings had they been aware of the prior problems disclosed on the CRD.

It goes without saying that if you look at the CRD report for the broker you are thinking of hiring, and it reveals a multitude of customer complaints for many years and if the firm has paid out hundreds of thousands of dollars settling these claims and/or the broker has been fired a number of times for violating firm policy and/or the broker has filed personal bankruptcy one or more times over the years, you might reconsider whether you should give him your life savings.

Yes, we have seen all of that on a single broker’s CRD. Do you and your family a favor and check these publicly available records before you turn over the family nest egg.

Small Broker Dealers Can be Risky to Your Financial Health

Another easily avoided problem is the small broker dealer  that has little or no capital to which an aggrieved investor may look to for compensation in the event there is a problem. The industry allows broker dealers to operate with minimal capital requirements and broker dealers are not required to maintain insurance to cover customer losses. This means that even if you have a strong case and can show liability you may not be able to recover your losses since the company may not have the ability to pay.

We see situations every year where the facts and circumstances are very compelling in favor of a client victory, however the firm does not have sufficient capital or insurance to adequately compensate the cusomt for their losses

With regard to the financial capability of the brokerage firm, your safest path is to deal with one of the many well-known large national or regional firms. This will help you avoid 95% of the problem. If you are considering handing over all or a part of your hard earned life savings to one of the many small broker dealers, then you would be wise to obtain a copy of the annual financials which the firm is required to file with the SEC. You can obtain these documents for no cost on the SEC Edgar website.


There are over 5,000 registered broker-dealers in the United States. These firms range from the largest and most well known wirehouses, to large regional firms, down to the local broker-dealer that may have only one office.

It is quite possible that the firm or broker you are considering dealing with may have prior regulatory problems and/or prior customer complaints. Before you hand over your nest egg that you may have spent a lifetime accumulating, we suggest that you do two things:

  • Go the the Edgar website of the Securities & Exchange Commission and take a look at the most recent financial statement for the company you intend to do business with. If it is one of the big well known national firms, you can probably skip this step since they likely have adequate financial resources to cover any typical broker negligence or fraud. If however it is a regional firm or small local firm, you should definitely take a look at the financials to see if they have the wherewithal to cover investor claims should one of their brokers negligently handle customer accounts or in the case of stockbroker fraud. Input the name of the company you are considering trusting with your retirement funds on the SEC Edgar website. On the results page, look for the most recent X-17A-5 filing and take a look at the amount of shareholder equity on the balance sheet. Since many firms do not carry insurance for broker negligence and fraud, the amount of shareholder equity may be the limit of that firm’s ability to cover customer losses.
  • Next you should visit the FINRA BrokerCheck website and in addition to checking the name of broker who will be handling your account, you should select the “Firm” tab on BrokerCheck and review the regulatory history of the company.  We suggest you use this information, coupled with your assessment of the broker’s integrity and the recommendations of trusted friends, to make your decision.

If you prefer, we are happy to obtain these reports for you at no charge.

Call 561-391-1900, and speak with Mr. Rex or his secretary Nan Thompson.

We do not charge for your initial consultation to determine if we can help you.

There is no regulatory requirement that brokerage firms carry insurance to cover losses for the inappropriate, negligent or fraudulent advice that may have resulted in the accounts you or your loved ones.

Often times these losses, when suffered by the elderly who are living on fixed income, are devastating to the individual as well as the family, who now must figure out how to pay the health costs and living expenses with what now remains of the nest egg.

We routinely see cases where proving that the broker and the firm are liable for the losses is not really the issue, since often times the abuse is so flagrant. The problem is that the broker and firm may have very limited ability to pay damages. Unless the firm has insurance, which is not common, there is little that can be done to recover these losses.

Dealing with larger firms eliminates much, if not all of the risk associated with ability to pay.

How to protect yourself and your loved ones?
Check the regulatory background of the broker and the brokerage firm
-it costs nothing and can save you everything.

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